It all started in 2003.
The Innovation Consultancy started as a first-of-its-kind experiment to explore the value of human-centered design in health care. An internal innovation and design team within Kaiser Permanente, we are a storied and evolving team that works to bring joy and simplicity to the complex world of health.
“The Innovation Consultancy, by democratizing the methods of innovation, is democratizing health care, giving patients and caregivers a louder voice in designing for the future.”
HARVARD BUSINESS REVIEW, SEPT 2010
We use human-centered design to inspire change.
We help KP deeply connect with human needs to inspire new conversations.
We foster radical collaboration, changing the way KP develops solutions.
We find ways to prototype and validate ideas in the real world.
Design Strategist + Manager